Delivery

• Customs Fees/ Import duty for orders outside the EU (Crossflight gave this to us)
• UK Delivery option: DPD courier
• Help! My tracking number does not work!
• Do you deliver Internationally?

Returns & Exchanges

• Return policy / Returns Address

Products

• Genuine Ray-Ban frames
• FAQ about our products and services
• Are your frames genuine?

General

• Can you pricematch?
• When can I call?

Vouchers, promotions & discounts

• Student/ OAP/ discount
• Eye-care vouchers / My work pays for my glasses / Insurance
• NHS Vouchers guide (cannot be used online only in store)

Prescription & Lenses

• Polarisation helps with driving
• Can we make/add lenses / prescription?
• What Lens thickness suits my prescription? / What lens should I buy?
• Coatings guide
• Can you do photochromic lenses? AKA Transitions, Reactions, Reacttolites, XTRAactive
• Can you make Bi-Focal lenses?

See all 9 articles

Choosing your frame

• What frame shape or colour should I buy?
• What is/ measure my PD (Pupil distance)
• Frame Size Guide
• What size am I? What size should I buy?